These Terms of Use ("TOU") are intended to define the conditions of access to and use of the Plan de Mariage platform (hereinafter the "Platform"), accessible online.
Purchases of paid plans are governed by the Terms and Conditions of Sale ("TCS"). In the event of contradiction, the TCS prevail for all matters relating to purchase and payment, regardless of the payment method chosen (for example Paddle or an alternative method offered in the interface).
Information relating to personal data is set out in the Privacy Policy. Information relating to cookies, trackers, and local storage is set out in the Cookie Policy.
The Platform notably enables guest management, seating chart creation, budget tracking, task management, team collaboration, publication of a guest website and, when activated, a Shared Album with several layouts, link or QR code sharing, and photo collection.
Some features may depend on third-party providers (for example hosting or storage, email delivery, security, or anti-abuse tools). The Platform may evolve for technical, legal, or commercial reasons.
Some features may be reserved for paid plans or subject to limits (for example number of guests or collaboration). Conditions relating to plans and payment are set out in the TCS.
Reminder: a paid plan is attached to a single Wedding. Reusing, transferring, or pooling a paid plan for another Wedding is prohibited, even if the validity period has not expired. Exceptionally (for example creation error or postponement), a transfer to another Wedding may be considered through support, at the publisher's discretion.
Proper use: you undertake to use the Platform and the guest website in accordance with their purpose (wedding organization) and applicable regulations. In particular, you agree not to:
Each Account may manage several Weddings. The main administrator of a Wedding may invite other people to collaborate (depending on the plan) via the "My team" module and may activate, depending on the purchase completed, a Shared Album accessible to persons who have the appropriate link.
It is your responsibility to obtain all necessary authorizations before adding collaborators and or entering third-party data (for example guest information, contact details, RSVP responses, or images).
When you activate the Shared Album or guest uploads, you undertake to share only photos, author names, and information for which you hold the necessary rights, authorizations, and consents, notably from persons identifiable in the images.
When you enter personal data concerning third parties (for example guests or collaborators), you act as the data controller for those data. The publisher acts as a processor, solely to the extent necessary to provide the Platform.
You understand that invited collaborators may access, depending on their rights, all or part of the data of the Wedding.
A guest website and or a Shared Album may be made accessible via a URL, subdomain, direct link, and or QR code. Access may be protected by a code. You are responsible for sharing that code, link, or QR code and for managing authorized persons.
The User is informed that a guest website or Shared Album made public may be accessible via a direct link and, depending on its configuration, indexed by search engines. It is the User's responsibility to choose the appropriate level of protection (for example access code or disabled sharing) and not to publish sensitive information.
Invited persons may, depending on the Wedding configuration, view information, submit responses (RSVP), view photos, and, if the corresponding option is activated, upload their own photos to the Shared Album. You are responsible for the information you make accessible and the content you publish on the guest website or in the Shared Album.
In the event of offensive, unlawful, or non-compliant content, or misuse of the service, the publisher may remove or hide content or disable access to the guest website or Shared Album.
You may enter, import, or generate Content (texts, information, lists, seating chart items, and similar materials). You declare that you hold the necessary rights and undertake not to publish unlawful, defamatory, violent, hateful, harassing, pornographic, privacy-infringing, or third-party rights-infringing content.
Content responsibility: you are solely responsible for the Content you publish or make accessible (including on a guest website), as well as for its consequences. The publisher does not exercise prior control over all Content published by users and acts as a technical host; however, it may remove or hide Content or limit access, notably in the event of a report, abuse, legal risk, or threat to security.
The Platform allows the upload of files, notably images (for example profile photo, Wedding or guest website visuals, Shared Album photos, or QR code logo). The Platform is not intended to host videos or documents (for example PDFs): only image files are accepted. Technical limits (format, size, dimensions, number of files per upload, and similar constraints) may apply and are indicated in the interface at the time of upload; they may evolve for technical, security, or performance reasons.
The Shared Album is intended for normal use in the context of a wedding. Unless otherwise stated in the interface, a limit of 3,000 photos per wedding applies. This threshold is intended to guarantee quality, security, and service performance for all users. Once this threshold is reached, some uploads may be refused or placed on hold until existing content is deleted or support expressly grants an exceptional extension.
When guest uploads are activated, guests may upload photos to the Shared Album and may associate them with a freely entered author name. The Platform may also process certain technical metadata from the image file (for example dimensions or shooting date where available) to the extent necessary for display, chronological sorting, compression, moderation, and proper operation of the service.
You grant the publisher a non-exclusive, worldwide license limited to the duration of use of the Platform, strictly necessary for the technical execution of the service (hosting, display to authorized persons, backups, preview, and rendering on the guest website or in the Shared Album).
Moderation or removal: the publisher reserves the right to remove, hide, or make inaccessible content that is manifestly unlawful, offensive, inappropriate, non-compliant with these TOU, or likely to compromise security, and to suspend access in the event of abuse or misuse.
Reporting unlawful content: any person may report potentially unlawful content by writing to [email protected] and indicating, where possible, (i) the URL or subdomain concerned, (ii) the content at issue, (iii) the reasons for the report, and (iv) any useful supporting elements (for example evidence or context).
After receiving a sufficiently precise report, the publisher may request additional information and take any appropriate measure (for example removal, concealment, suspension, or access limitation). Where possible, the person who published the content may be informed of the measure taken.
Some features rely on local storage on your device (for example offline operation or synchronization queues). If the connection is unstable, certain actions may be queued and synchronized later.
You understand that disabling local storage, clearing your browser, or using a shared device may affect these features and, in some cases, result in the loss of unsynchronized changes.
The publisher endeavors to ensure reasonable availability of the Platform. The Platform may be temporarily interrupted in the event of maintenance, incident, overload, or events beyond the publisher's control (network issues, third-party providers, or force majeure).
Support is provided primarily by email at [email protected]. Response times may vary and are handled within a reasonable timeframe.
The publisher may suspend or terminate access to the Platform in the event of a serious breach (fraud, intrusion, misuse, infringement of third-party rights, or manifestly unlawful content), after notice where possible.
You may request deletion of your Account (and or a Wedding) from the interface or by writing to [email protected]. The deletion, erasure or anonymization process, and retention periods are described in the Privacy Policy, subject to legal obligations and technical backups.
Deletion does not result in the immediate erasure of all technical backups, which are purged according to defined cycles.
The Platform, its graphical elements, software, and databases are protected and remain the exclusive property of the publisher (or its licensors). Any unauthorized reproduction, extraction, or reuse is prohibited.
Processing of personal data (users, guests, collaborators) is described in the Privacy Policy. Information relating to cookies, trackers, and local storage is described in the Cookie Policy.
The publisher makes reasonable efforts to provide a functional, robust, and secure service. However, no measure can guarantee absolute security. To the extent permitted by law, the publisher cannot be held liable for interruptions or damage resulting in particular from: (i) a third-party network or provider incident; (ii) use not compliant with the TOU or TCS; (iii) incorrect configuration or an incident on the User's device; (iv) deletion of local storage resulting in loss of unsynchronized changes; (v) sharing by the User of a link, QR code, or access code with unauthorized persons; or (vi) content, photos, author names, or authorizations provided by the User or their guests.
To the extent permitted by consumer law, indirect damages (loss of business, loss of opportunity, reputational harm, and similar losses) are excluded. For purchases and paid services, applicable rules are set out in the TCS, without prejudice to mandatory consumer rights.
The TOU may be modified for technical, legal, or commercial reasons. The applicable version is the one published online on the consultation date, without prejudice to rights acquired under the TCS for purchases already completed.
The TOU are governed by Quebec law. Mandatory provisions of the consumer's country of residence (notably in Canada and, where applicable, in the European Union) remain applicable.
In the event of a dispute, we invite you to contact support first at [email protected] in order to seek an amicable resolution. If you reside in the European Union, you may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.
Electronic evidence: electronic records (logs, timestamps, action histories, electronic exchanges) produced in connection with the use of the Platform constitute evidence until proven otherwise, to the extent permitted by law.
Assignment or transfer: the publisher may assign or transfer these TOU, as well as all or part of the rights and obligations arising from them, notably in the event of restructuring, sale, merger, change of control, or transfer of business.
Waiver: the fact that the publisher does not rely, at a given moment, on a breach of one of the provisions of the TOU cannot be interpreted as a waiver of the right to rely on it later.
Indemnification: you undertake to indemnify and hold harmless the publisher against any claim, demand, action, damage, and or expense (including reasonable attorney's fees) resulting from (i) your Content, (ii) misuse or non-compliant use of the Platform or guest website, or (iii) infringement of third-party rights or violation of applicable regulations, to the extent permitted by law.
For any question relating to these Terms of Use, you may contact the publisher at [email protected].